Joanne Mesiti
Operations Manager
Express Nursing Agency
Baulkham Hills, NSW

"It was an absolute pleasure working with Ivona and Erica. I cannot express how amazing you both are,
and your company. Every time I needed assistance you were always
there to help me without any hesitation.

I admire your professionalism, integrity, and dedication to your
job and will miss working with you guys.

I learnt so much through this ISO journey and look forward to
working with you again next year."

I admire your professionalism, integrity, and dedication to your job...

Steve French
Director
PAStech

“The team at ISO Certification Experts have worked with us over the past six months to
develop our Integrated Business Management System to meet the Certification
Requirements of ISO9001 for Quality, AS/NZS4801 for Safety and ISO14001 for
Environmental Management. The whole process has run really smoothly. We’ve found
it easy to work with our new system, and are already seeing the benefits. Helen’s
industry experience and knowledge has been extremely valuable in getting our systems
right for our business,...”

…the auditor told us it was “The Best Small Company Management
System” he’d seen.

“The team at ISO Certification Experts have worked with us
over the past six months to develop our Integrated Business
Management System to meet the Certification Requirements
of ISO9001 for Quality, AS/NZS4801 for Safety and ISO14001
for Environmental Management. The whole process has run
really smoothly. We’ve found it easy to work with our new
system, and are already seeing the benefits. Helen’s industry
experience and knowledge has been extremely valuable in
getting our systems right for our business,...”

…the auditor told us it was “The Best Small
Company Management System” he’d seen.

Damian Rincon
Project and Estimating Manager
Beasy Pty Ltd
Yennora, NSW

“A big thank you to Erica, Sara, Arash and the team at ISO Certification Experts in
helping us achieve our NSW Government WHS Management System Guidelines 5th
Edition Certification. Excellent communication, speedy and knowledgeable service.
A real pleasure to deal with. I will be sure to consult the team for any future
certifications that may be required. I would highly recommend their services to
anyone!”

Excellent communication, speedy and knowledgeable service. A real
pleasure to deal

Excellent communication, speedy
and knowledgeable service. A real pleasure
to deal

“A big thank you to Erica, Sara, Arash and the team at
ISO Certification Experts in helping us achieve our
NSW Government WHS Management System
Guidelines 5th Edition Certification. Excellent
communication, speedy and knowledgeable service. A
real pleasure to deal with. I will be sure to consult
the team for any future certifications that may be
required. I would highly recommend their services to
anyone!”

Ray Levin
Operations Manager
JDV Projects
North Ryde, NSW

“A big thank you to Erica, Sara, Arash and the team at ISO Certification Experts provided
us with expert guidance. From the outset we knew we were in capable hands. Most
importantly, our integrated management system to comply with ISO 9001:2015, ISO
14001:2015 and AS/NZS 4801:2001 was developed and built specifically for our business.
Erica took the time to really understand our business and our processes and from there
was able to expertly develop and...”

Erica took the time to really understand our business and our
processes and from there was able to expertly develop and evolve
our processes and systems.

Erica took the time to really understand our
business and our processes and from there was
able to expertly develop and evolve
our processes and systems.

“A big thank you to Erica, Sara, Arash and the team at ISO
Certification Experts provided us with expert guidance. From the
outset we knew we were in capable hands. Most importantly,
our integrated management system to comply with
ISO 9001:2015, ISO 14001:2015 and AS/NZS 4801:2001 was
developed and built specifically for our business.
Erica took the time to really understand our business and our
processes and from there was able to expertly develop and...”

Barry Pawelek
Managing Director
Kebsen
Wollongong

“We’re currently in the process of achieving certification to the NSW Government WHS
Management System Guidelines 5th Edition and ISO 9001:2008 Quality Management
Systems with ISO Certification Experts. We’ve been very impressed with the excellent
and friendly service provided, and their vast experience in all facets of Certification.
We’d highly recommend ISO Certification Experts to any company aiming to achieve
Certification.”

We’ve found all the staff at ISO Certification Experts a pleasure to
work with – with lots of experience, and firm but fair when we’ve
needed it!

We’ve found all the staff at ISO Certification
Experts a pleasure to work with – with lots
of experience, and firm but fair when we’ve
needed it!

“We’re currently in the process of achieving certification to the
NSW Government WHS Management System Guidelines
5th Edition and ISO 9001:2008 Quality Management
Systems with ISO Certification Experts. We’ve been very
impressed with the excellent and friendly service provided,
and their vast experience in all facets of Certification.
We’d highly recommend ISO Certification Experts to any
company aiming to achieve Certification.”

Yuval Yaari
Client Relations Manager
Lighthouse Protection Group
Lidcombe, NSW

“Erica and Sara have managed our Quality Certification with us for the past couple of
years. They provide a very high standard of customer service, always with a smile and
a good sense of humour. Their assistance and advice always has our best interests in
mind, which we’ve really appreciated during times of needing to make tough business
decisions. They take the time to understand our needs, finding out about the issues
we face, and presenting real solutions.”

Their assistance and advice always has our best interests in mind,
which we’ve really appreciated during times of needing to make
tough business decisions.

Their assistance and advice always has our best
interests in mind, which we’ve really appreciated during
times of needing to make tough business decisions.

“Erica and Sara have managed our Quality Certification with us
for the past couple of years. They provide a very high
standard of customer service, always with a smile and a
good sense of humour. Their assistance and advice always
has our best interests in mind, which we’ve really
appreciated during times of needing to make tough business
decisions. They take the time to understand our needs,
finding out about the issues we face, and presenting real
solutions.”

David Strongman
Dealer Principal
Office Products Depot
Newcastle

“ISO Certification Experts quickly understood our business requirements and the
changes required to our ISO Certified Quality Management System, to not only
meet our ongoing certification requirements, but to also improve the quality of
our business processes and documentation. Once we had Erica looking after us,
we knew we would succeed in our QMS goals. She took the time to listen to our
frustrations – sometimes these were with the certification process itself....”

We would highly recommend the ISO Certification Experts team
to anyone interested in proceeding with Quality Certification.

We would highly recommend the ISO Certification
Experts team to anyone interested in proceeding
with Quality Certification.

“ISO Certification Experts quickly understood our business
requirements and the changes required to our ISO Certified
Quality Management System, to not only meet our ongoing
certification requirements, but to also improve the quality of
our business processes and documentation. Once we had
Erica looking after us, we knew we would succeed in our
QMS goals. She took the time to listen to our frustrations –
sometimes these were with the certification process itself....”

Bev Hale
Quality Manager
Construction Assignments
Newtown, NSW

“We are very grateful to Erica, Ian and Sara for helping us reach our certification
goal. Erica helped to make a process that we had floundered on for many years
seem very straight forward, simple and achievable. Thanks!.”

Erica helped to make a process that we had floundered on for
many years seem very straight forward, simple and achievable

Erica helped to make a process that we had
floundered on for many years seem very straight
forward, simple and achievable

“We are very grateful to Erica, Ian and Sara for helping us reach
our certification goal. Erica helped to make a process that we
had floundered on for many years seem very straight
forward, simple and achievable. Thanks!.”

Anthony Cuoco
Business Development Manager
Micromax
Unanderra, NSW

“We were pleasantly surprised with the ease of doing business with an experienced
Account Manager and Lead Auditor who are excellent in providing us effective
guidance, adding real value to our processes and systems, and in general making
this journey interesting and beneficial to Micromax. We look forward to a
long-term partnership, helping us maintain a high standard in which we can reap
real business benefits.”

Adding real value to our processes and systems, and in general
making this journey interesting and beneficial

Adding real value to our processes and systems,
and in general making this journey
interesting and beneficial

“We were pleasantly surprised with the ease of doing business
with an experienced Account Manager and Lead Auditor
who are excellent in providing us effective guidance, adding
real value to our processes and systems, and in general
making his journey interesting and beneficial to Micromax.
We look forward to a long-term partnership, helping us
maintain a high standard in which we can reap
real business benefits.”

Ian Spencer
General Manager
Challenge Commercial Interiors
Cheltenham, VIC

“We required assistance in preparing a Quality Plan for a large project we were
undertaking for a major client. As a small business we were concerned that such
a plan would create an onerous administrative burden, but our concern was soon
proven to be unnecessary. We look forward to a long-term partnership, helping
us maintain a high standard in which we can reap real business benefits.”

We look forward to a long-term partnership, helping
us maintain a high standard in which we can reap
real business benefits.

We look forward to a long-term partnership, helping
us maintain a high standard in which we can reap
real business benefits.

“We required assistance in preparing a Quality Plan for a large
project we were undertaking for a major client. As a small
business we were concerned that such a plan would create
an onerous administrative burden, but our concern was
soon proven to be unnecessary. We look forward to a long-
term partnership, helping us maintain a high standard in
which we can reap real business benefits.”

Melissa Gangin
Quality Assurance Manager
McRobert Contracting Services
Jandakot, WA

“We cannot speak highly enough of Erica and her team. Through gaining and
maintaining our Management System certification, our business has been
able to function on a higher, more productive level. This would not have
been achievable if it were not for the support and guidance we have received
from Erica – very easily contactable, thorough, excellent client support and
friendly. A big thank you to Erica Smith for her patience and support!”

Our business has been able to function on a higher, more
productive level

Our business has been able to function on a higher,
more productive level

“We cannot speak highly enough of Erica and her team. Through
gaining and maintaining our Management System
certification, our business has been able to function on a
higher, more productive level. This would not have been
achievable if it were not for the support and guidance we
have received from Erica – very easily contactable, thorough,
excellent client support and friendly. A big thank you to Erica
Smith for her patience and support!”

Nikolai Pavlovic
Operations Manager
Rotric
Willoughby, NSW

“The whole process ran smoothly and, with access via the online system to
a client profile hub, it was easy to monitor our progress across the entire
process, from selection of the certification body – to pre-audit – to final
audit(s) (office and work site). Two points of contact were made available
to us, so if we ever had any queries or something to verify we were always
able to speak with someone. This was our first attempt in gaining
certification across various criteria. ”

…it was easy to monitor our progress across the entire
process…

…it was easy to monitor our progress across the
entire process…

“The whole process ran smoothly and, with access via the online
system to a client profile hub, it was easy to monitor our
progress across the entire process, from selection of the
certification body – to pre-audit – to final audit(s) (office and
work site). Two points of contact were made available to us,
so if we ever had any queries or something to verify we were
always able to speak with someone. This was our first
attempt in gaining certification across various criteria. ”