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Achieving and Maintaining Certification 2018-04-05T14:55:01+00:00

A Business Management System is a set of policies, practices, procedures, and processes used in developing and deploying strategies, their execution, and all associated management activity.

Why should my business get certified?

The key reasons to become certified could be any one or more of the following:

  • A major customer requires you to have Certification – often Government bodies
  • Certification can help improve your marketing edge or boost the confidence of your customers
  • Business growth – strenghtening your management systems, bringing more clarity & transparency
  • In some cases can reduce insurance premiums
  • Business Improvement
  • Tender requirement

What is involved in becoming certified?

Certification is a 3-year cycle starting with initial certification which consists of 2 Audits. Stage 1 audit is a documentation review where the auditor will ensure your system documentation conforms to the standard(s). The stage 2 audit is the Certification Audit where the auditor reviews the successful implementation of your system within your business. Once he is satisfied your business will be granted Certification.

In order to maintain your certification, you will be required, as a minimum to have 2 annual surveillances to ensure you are still successfully implementing your system within the business.

After this 3 year cycle, you will then need to be re-certified. This will consist of another stage 2 audit and 2 surveillances. The stage 1 audit doesn’t need to be conducted again providing there has been no change to your documentation or upgrade to new standards.

We’ve received feedback that some people find the certification process quite complicated. In order to help explain how it all works, we have created the below diagram to help illustrate the process for you. If you’d like us for us to explain how to align this process with your business, we can offer you a free no obligation one-hour consultation. Call us now on 1300-614-007 or via the Request Further Info box.

Download Our Diagram!

Get your copy of our ‘Achieving and Maintaining Certification’ diagram.


The Main Standards we work with

We work with all Standards across all industries and sizes of organisations, so we tailor our services to suit your business requirements and resourcing needs.


Quality Management Systems
Quality Management Systems
NSW Government Quality Management Systems (Edition 3)
ISO 27001: 2013
Information Security Management Systems


ISO 45001
Occupational Health and Safety
Management Systems (expected
publication February 2018)
Occupational Health and Safety
Management Systems
Occupational Health and Safety
Management Systems
NSW Government Work Health
& Safety Management Systems
(Edition 5)


Environmental Management
Environmental Management
NSW Government Environmental
Management System Guidelines
(Edition 3)