We’ll go through with you what you already have in place and how effective you think it is, and what you’d like to see change. Depending on what you already have, the next step might be a Gap Analysis against the requirements of the Standard – this will give us a to-do list of what needs to be done before commencing the formal Certification process.
When it’s time for your initial ISO 9001 Certification Audit, it’s conducted in two stages:
Stage 1 (Readiness Review) is a full review of your business processes and documented information to ensure all requirements of the ISO 9001 Standard (relevant to your business) have been addressed.
Stage 2 (Certification Audit) is an assessment conducted at your office (and project sites, if applicable) to ensure that you actually do what your processes and documented information say you do.
All Certifications run on a three-year cycle, usually with audits 12 months apart, so, this initial audit process is then followed by:
Year 2: Surveillance Audit
Year 3: Surveillance Audit
Then we start again with a Triennial Audit, followed by two annual Surveillance Audits, and the cycle continues…