What Others Say 2017-12-10T08:37:40+00:00
I admire your professionalism, integrity, and dedication to your job.

“It was an absolute pleasure working with Ivona and Erica. I cannot express how amazing you both are, and your company. Every time I needed assistance you were always there to help me without any hesitation.

I admire your professionalism, integrity, and dedication to your job and will miss working with you guys.

I learnt so much through this ISO journey and look forward to working with you again next year.”

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Joanne Mesiti

Operations Manager
Express Nursing Agency
Baulkham Hills, NSW

I admire your professionalism, integrity, and dedication to your job.

“It was an absolute pleasure working with Ivona and Erica. I cannot express how amazing you both are, and your company. Every time I needed assistance you were always there to help me without any hesitation.

I admire your professionalism, integrity, and dedication to your job and will miss working with you guys.

I learnt so much through this ISO journey and look forward to working with you again next year.”

Jolene Levin

Director
NorvaNivel Pty Ltd
Marrickville, NSW

This was the most fantastic process for our company…

“We just completed and attained our ISO Certification. This was the most fantastic process for our company and we could not have done this without the incredible support and assistance of Erica Smith.

Erica’s incredible expertise, professionalism, and knowledge in this field helped us put in a robust and seamless Quality and Environmental Management System.

I would highly recommend ISO Certification Experts and look forward to an ongoing relationship with them.”

This was the most fantastic process for our company…

“We just completed and attained our ISO Certification. This was the most fantastic process for our company and we could not have done this without the incredible support and assistance of Erica Smith.

Erica’s incredible expertise, professionalism, and knowledge in this field helped us put in a robust and seamless Quality and Environmental Management System.

I would highly recommend ISO Certification Experts and look forward to an ongoing relationship with them.”

Damian Rincon

Project and Estimating Manager
Beasy Pty Ltd
Yennora, NSW

Excellent communication, speedy and knowledgeable service. A real pleasure to deal with.

“A big thank you to Erica, Sara, Arash and the team at ISO Certification Experts in helping us achieve our NSW Government WHS Management System Guidelines 5th Edition Certification. Excellent communication, speedy and knowledgeable service. A real pleasure to deal with. I will be sure to consult the team for any future certifications that may be required. I would highly recommend their services to anyone!”

Excellent communication, speedy and knowledgeable service. A real pleasure to deal with.

“A big thank you to Erica, Sara, Arash and the team at ISO Certification Experts in helping us achieve our NSW Government WHS Management System Guidelines 5th Edition Certification. Excellent communication, speedy and knowledgeable service. A real pleasure to deal with. I will be sure to consult the team for any future certifications that may be required. I would highly recommend their services to anyone!”

Damian Rincon

Project and Estimating Manager
Beasy Pty Ltd
Yennora, NSW

Bev Hale

Quality Manager
Construction Assignments
Newtown, NSW

Erica helped to make a process that we had foundered on for many years seem very straight forward, simple and achievable

“We are very grateful to Erica, Ian and Sara for helping us reach our certification goal. Erica helped to make a process that we had floundered on for many years seem very straight forward, simple and achievable. Thanks!”

Erica helped to make a process that we had foundered on for many years seem very straight forward, simple and achievable

“We are very grateful to Erica, Ian and Sara for helping us reach our certification goal. Erica helped to make a process that we had floundered on for many years seem very straight forward, simple and achievable. Thanks!”

Yuval Yaari

Client Relations Manager
Lighthouse Protection Group
Lidcombe, NSW

Their assistance and advice always has our best interests in mind, which we’ve really appreciated during times of needing to make tough business decisions.

“Erica and Sara have managed our Quality Certification with us for the past couple of years. They provide a very high standard of customer service, always with a smile and a good sense of humour. Their assistance and advice always has our best interests in mind, which we’ve really appreciated during times of needing to make tough business decisions. They take the time to understand our needs, finding out about the issues we face, and presenting real solutions.”

Their assistance and advice always has our best interests in mind, which we’ve really appreciated during times of needing to make tough business decisions.

“Erica and Sara have managed our Quality Certification with us for the past couple of years. They provide a very high standard of customer service, always with a smile and a good sense of humour. Their assistance and advice always has our best interests in mind, which we’ve really appreciated during times of needing to make tough business decisions. They take the time to understand our needs, finding out about the issues we face, and presenting real solutions.”

Yuval Yaari

Client Relations Manager
Lighthouse Protection Group
Lidcombe, NSW

Ray Levin

Operations Manager
JDV Projects
North Ryde, NSW

Erica took the time to really understand our business and our processes and from there was able to expertly develop and evolve our processes and systems to meet the Standards.

“A big thank you to Erica, Sara, Arash and the team at ISO Certification Experts provided us with expert guidance. From the outset we knew we were in capable hands. Most importantly, our integrated management system to comply with ISO 9001:2015, ISO 14001:2015 and AS/NZS 4801:2001 was developed and built specifically for our business. Erica took the time to really understand our business and our processes and from there was able to expertly develop and evolve our processes and systems to meet the standards. Erica’s approach to what seemed to us like a daunting task was surprisingly refreshing.


Now having achieved our certifications we will certainly be continuing with the services of ISO Certification Experts to ensure we are maintaining the high operational standards that we have set for our business. 
We are comfortable that we partnered with the right team from day one and would highly recommend ISO Certification Experts to any business seeking to achieve certification to prescribed standards.”

Erica took the time to really understand our business and our processes and from there was able to expertly develop and evolve our processes and systems to meet the Standards.

“A big thank you to Erica, Sara, Arash and the team at ISO Certification Experts provided us with expert guidance. From the outset we knew we were in capable hands. Most importantly, our integrated management system to comply with ISO 9001:2015, ISO 14001:2015 and AS/NZS 4801:2001 was developed and built specifically for our business. Erica took the time to really understand our business and our processes and from there was able to expertly develop and evolve our processes and systems to meet the standards. Erica’s approach to what seemed to us like a daunting task was surprisingly refreshing.


Now having achieved our certifications we will certainly be continuing with the services of ISO Certification Experts to ensure we are maintaining the high operational standards that we have set for our business. 
We are comfortable that we partnered with the right team from day one and would highly recommend ISO Certification Experts to any business seeking to achieve certification to prescribed standards.”

Nikolai Pavlovic

Operations Manager
Rotric
Willoughby, NSW

…it was easy to monitor our progress across the entire process…

“The whole process ran smoothly and, with access via the online system to a client profile hub, it was easy to monitor our progress across the entire process, from selection of the certification body – to pre-audit – to final audit(s) (office and work site).

Two points of contact were made available to us, so if we ever had any queries or something to verify we were always able to speak with someone.

This was our first attempt in gaining certification across various criteria. I recommend the services of Erica and her team and am happy to continue working with them for the foreseeable future.”

…it was easy to monitor our progress across the entire process…

“The whole process ran smoothly and, with access via the online system to a client profile hub, it was easy to monitor our progress across the entire process, from selection of the certification body – to pre-audit – to final audit(s) (office and work site).

Two points of contact were made available to us, so if we ever had any queries or something to verify we were always able to speak with someone.

This was our first attempt in gaining certification across various criteria. I recommend the services of Erica and her team and am happy to continue working with them for the foreseeable future.”

Nikolai Pavlovic

Operations Manager
Rotric
Willoughby, NSW

Ian Spencer

General Manager
Challenge Commercial Interiors
Cheltenham, VIC

Erica and Arash understood very well both the requirements for a Plan that was consistent with Australian Standards and the resource constraints within our business

“We required assistance in preparing a Quality Plan for a large project we were undertaking for a major client. As a small business we were concerned that such a Plan would create an onerous administrative burden, but our concern was soon proven to be unnecessary.

We look forward to a long-term partnership, helping us maintain a high standard in which we can reap real business benefits.

Erica and Arash understood very well both the requirements for a Plan that was consistent with Australian Standards and the resource constraints within our business. They assisted us to create an effective Quality Plan which met the requirements of our project and which will be readily transferred to other works. We found Erica and Arash to be reliable and efficient in working with us and we will happily engage them again in the future as the need arises.”

Erica and Arash understood very well both the requirements for a Plan that was consistent with Australian Standards and the resource constraints within our business

“We required assistance in preparing a Quality Plan for a large project we were undertaking for a major client. As a small business we were concerned that such a Plan would create an onerous administrative burden, but our concern was soon proven to be unnecessary.

We look forward to a long-term partnership, helping us maintain a high standard in which we can reap real business benefits.

Erica and Arash understood very well both the requirements for a Plan that was consistent with Australian Standards and the resource constraints within our business. They assisted us to create an effective Quality Plan which met the requirements of our project and which will be readily transferred to other works. We found Erica and Arash to be reliable and efficient in working with us and we will happily engage them again in the future as the need arises.”

Steve French

Director
PAStech

…the auditor told us it was “The Best Small Company Management System he’d seen.”

“The team at ISO Certification Experts have worked with us over the past six months to develop our Integrated Business Management System to meet the Certification Requirements of ISO9001 for Quality, AS/NZS4801 for Safety and ISO14001 for Environmental Management. The whole process has run really smoothly. We’ve found it easy to work with our new system, and are already seeing the benefits.

At a recent audit conducted by Origin Energy, the auditor told us it was’The Best Small Company Management System he’d seen’.

Helen’s industry experience and knowledge has been extremely valuable in getting our systems right for our business, and the ongoing communication and support from the ISO Certification Experts Head Office has given us the guidance we’ve needed throughout the whole process.”

…the auditor told us it was “The Best Small Company Management System he’d seen.”

“The team at ISO Certification Experts have worked with us over the past six months to develop our Integrated Business Management System to meet the Certification Requirements of ISO9001 for Quality, AS/NZS4801 for Safety and ISO14001 for Environmental Management. The whole process has run really smoothly. We’ve found it easy to work with our new system, and are already seeing the benefits.

At a recent audit conducted by Origin Energy, the auditor told us it was’The Best Small Company Management System he’d seen’.

Helen’s industry experience and knowledge has been extremely valuable in getting our systems right for our business, and the ongoing communication and support from the ISO Certification Experts Head Office has given us the guidance we’ve needed throughout the whole process.”

Steve French

Director
PAStech

David Strongman

Dealer Principal
Office Products Depot

We would highly recommend the ISO Certification Experts team to anyone interested in proceeding with Quality Certification.

“ISO Certification Experts quickly understood our business requirements and the changes required to our ISO Certified Quality Management System, to not only meet our ongoing certification requirements, but to also improve the quality of our business processes and documentation. Once we had Erica looking after us, we knew we would succeed in our QMS goals.

She took the time to listen to our frustrations – sometimes these were with the certification process itself and sometimes these were with changes we knew were required within our own business.  The ongoing assistance and professionalism has been much appreciated and we would highly recommend the ISO Certification Experts team to anyone interested in proceeding with Quality Certification. “

We would highly recommend the ISO Certification Experts team to anyone interested in proceeding with Quality Certification.

“ISO Certification Experts quickly understood our business requirements and the changes required to our ISO Certified Quality Management System, to not only meet our ongoing certification requirements, but to also improve the quality of our business processes and documentation. Once we had Erica looking after us, we knew we would succeed in our QMS goals.

She took the time to listen to our frustrations – sometimes these were with the certification process itself and sometimes these were with changes we knew were required within our own business.  The ongoing assistance and professionalism has been much appreciated and we would highly recommend the ISO Certification Experts team to anyone interested in proceeding with Quality Certification. “

Barry Pawelek

Managing Director
Kebsen

We’ve found all the staff at ISO Certification Experts a pleasure to work with – with lots of experience, and firm but fair when we’ve needed it!

“We’re currently in the process of achieving certification to the NSW Government WHS Management System Guidelines 5th Edition and ISO 9001:2008 Quality Management Systems with ISO Certification Experts.

We’ve been very impressed with the excellent and friendly service provided, and their vast experience in all facets of Certification. We’ve found all the staff at ISO Certification Experts a pleasure to work with – with lots of experience, and firm but fair when we’ve needed it!

We’d highly recommend ISO Certification Experts to any company aiming to achieve Certification.”

We’ve found all the staff at ISO Certification Experts a pleasure to work with – with lots of experience, and firm but fair when we’ve needed it!

“We’re currently in the process of achieving certification to the NSW Government WHS Management System Guidelines 5th Edition and ISO 9001:2008 Quality Management Systems with ISO Certification Experts.

We’ve been very impressed with the excellent and friendly service provided, and their vast experience in all facets of Certification. We’ve found all the staff at ISO Certification Experts a pleasure to work with – with lots of experience, and firm but fair when we’ve needed it!

We’d highly recommend ISO Certification Experts to any company aiming to achieve Certification.”

Barry Pawelek

Managing Director
Kebsen

Anthony Cuoco

Business Development Manager
Micromax
Unanderra, NSW

Adding real value to our processes and systems, and in general making this journey interesting and beneficial

“We were pleasantly surprised with the ease of doing business with an experienced Account Manager and Lead Auditor who are excellent in providing us effective guidance, adding real value to our processes and systems, and in general making this journey interesting and beneficial to Micromax.

We look forward to a long-term partnership, helping us maintain a high standard in which we can reap real business benefits.”

Adding real value to our processes and systems, and in general making this journey interesting and beneficial

“We were pleasantly surprised with the ease of doing business with an experienced Account Manager and Lead Auditor who are excellent in providing us effective guidance, adding real value to our processes and systems, and in general making this journey interesting and beneficial to Micromax.

We look forward to a long-term partnership, helping us maintain a high standard in which we can reap real business benefits.”

Melissa Gangin

Quality Assurance Manager
McRobert Contracting Services
Jandakot, WA

Our business has been able to function on a higher, more productive level

“We cannot speak highly enough of Erica and her team. Through gaining and maintaining our Management System certification, our business has been able to function on a higher, more productive level.

This would not have been achievable if it were not for the support and guidance we have received from Erica – very easily contactable, thorough, excellent client support and friendly. A big thank you to Erica Smith for her patience and support!”

Our business has been able to function on a higher, more productive level

“We cannot speak highly enough of Erica and her team. Through gaining and maintaining our Management System certification, our business has been able to function on a higher, more productive level.

This would not have been achievable if it were not for the support and guidance we have received from Erica – very easily contactable, thorough, excellent client support and friendly. A big thank you to Erica Smith for her patience and support!”

Melissa Gangin

Quality Assurance Manager
McRobert Contracting Services
Jandakot, WA