Amena Ashraf
Our HR & Systems Coordinator
Amena’s role as the HR & Systems Coordinator at ISO Certification Experts
As the HR & Systems Coordinator at ISO Certification Experts, Amena supports the management team by coordinating day-to-day human resources processes, training administration, and internal systems. Amena handles vital HR functions, including recruitment, onboarding, staff training, event coordination, and the maintenance of employee records and documentation. By providing essential internal coordination and administrative support across the business, she helps keep daily workflows organised and efficient.
Amena also plays a key role in maintaining the currency of the company’s management systems. She ensures that internal documentation remains up to date and meets both standard and legal requirements. By balancing her administrative expertise with an approachable style, Amena ensures the team feels supported at every stage of their employment while keeping the business’s internal processes running smoothly.
Qualifications & Accreditations
Amena holds the following professional certifications:
Career Background
Amena brings a strong foundation of customer service experience, including valuable time spent in the retail sector. Since joining ISO Certification Experts in 2022, she has continuously progressed within the business, moving from roles in sales and business support to her current position in HR & systems coordination. This growth within the company has given her a deep, well-rounded understanding of the organisation’s internal workflows and team dynamics.
Her background in customer-centric roles allows her to balance structured administrative requirements with an approachable style, making her highly effective at supporting team members across the business. By leveraging her diverse experience, Amena focuses on maintaining operational consistency and contributing positively to the overall workplace culture.
