We can also assist with training and effective implementation of your Management System, with a focus on minimising resistance and maximising effectiveness, adding value to your business. We can also assist in the ongoing management activities, such as conducting your internal audits and assisting with addressing any issues raised along the way, leaving you to focus on your core business activities.
– Size and complexity of the organisation
– Number of locations
– Number of different processes
– Existing documentation
– Existing level of effective implementation
We provide a Free One Hour Strategy Session to find out where you’re starting from and then we provide a fixed quotation for the best approach for your business.
The second step is developing and implementing your new and/or upgraded management system to fill all the identified gaps and effectively integrate it within your business for certification readiness.
- A major customer requires you to have Certification – often Government
- Certification can help improve your marketing edge or boost the confidence of your customers.
- Business Improvement
- In some cases can reduce insurance premiums
- Tender requirement
- Increase your credibility in the marketplace
- Give you an advantage when tendering to major companies or government departments
- Improve administrative efficiency
- Reduce operational failures and consequent rework
- Cut the costs of failures
- Prevent potential problems through trending techniques that are fundamental in the review process
In order to maintain your certification, you will be required, as a minimum to have 2 annual surveillances to ensure you are still successfully implementing your system within the business.
After this 3 year cycle, you will then need to be re-certified. This will consist of another stage 2 audit and 2 surveillances. The stage 1 audit doesn’t need to be conducted again providing there has been no change to your documentation or upgrade to new standards.
Opportunities for Improvement (OFI) are an observed raised during the audit. These observations may prove beneficial toward making your system more effective. Formal, written responses are usually not required; however, if you concur, effective actions should be applied. It is the Auditor’s discretion as to which, if any, OFIs will be reviewed at the next surveillance.
Larger organisations usually already have a Quality Manager(s), Risk Manager(s), etc. These roles can often incorporate the role of looking after the business Management System. Likewise, their workload may also be in excess and decide to outsource their internal audits to ISO Certification Experts.
They are also recognised by Accredited Conformity Assessment Bodies worldwide, in the event that you wish to go on and register with them as an auditor.
- Complete a Lead Auditor Course for the standard(s) you would like to audit against.
- Start keeping an audit log and recording any management system audits you conduct.
- Contact a CAB and register your interest with them. They will require you to observe some audits and/or join an audit team to enable them to assess your competency and further build up your audit log. (This may need to be on your own time, like work experience, without pay). They will then conduct witness audits to assess your competence before they allow you to lead an audit or conduct one by yourself.