Erica Smith

Erica Smith

Erica is the Managing Director of ISO Certification Experts and ICExperts Academy. She has been helping businesses with their ISO Certification needs for over 20 years. Erica is also a Certified trainer, implementer and auditor for the ISO 9001, ISO 14001, ISO 45001 and ISO 27001 standards. Erica primarily heads up the day-to-day operations of the businesses, and is also a current member of the Standards Australia Committees: QR-008 Quality Systems and ISO 9001 Quality Management Brand Integrity.

  • 10 Tips for an Easy Bid / No Bid Decision Process

    ByErica Smith Reading Time: 6 minutes

    The tender process is a time consuming and challenging process for any business. Therefore, it’s important to decide if the tender opportunity is right for your business. So don’t start preparing a tender submission before carefully considering all aspects of the tender requirements and your business internal factors! The tender submission period is typically 3-6…