ISO 27002:2022 update: What changed? Will it affect my ISO 27001:2013 certification?
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ISO 27002:2022 update: What changed? Will it affect my ISO 27001:2013 certification?

On 25 October 2022, a new version of ISO 27001 was published – ISO/IEC 27001:2022 Information security, cybersecurity and privacy protection — Information security management systems. Learn more about the standard update in this blog article. ISO Standards generally go through a review cycle every five to seven years. In March 2018, this process was…

How to improve customer satisfaction with ISO 9001:2015
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How to improve customer satisfaction with ISO 9001:2015

Customer satisfaction has become much more than just a KPI – it’s an important, hard-to-copy, competitive advantage. After all, keeping customers happy means you’re not losing them to your competitors; at the same time, your clients may also become brand advocates, helping attract new customers via referrals (the power of word of mouth!). Still, many…

Should my business implement a Covid-19 vaccination mandate? 4 steps to meet WHS requirements
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Should my business implement a Covid-19 vaccination mandate? 4 steps to meet WHS requirements

With restrictions around the Covid-19 pandemic easing in Australia and worldwide, many employers are left wondering if they should implement a vaccine mandate for their workers. Understanding the legality and good practices of doing so for those businesses that aren’t subject to a Public Health Order (PHO) can be challenging, but this article aims to…

Understanding Good Distribution Practices (GDP) in relation to ISO 9001:2015 requirements
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Understanding Good Distribution Practices (GDP) in relation to ISO 9001:2015 requirements

Following up on our latest blog about Good Manufacturing Practices (GMP), we’re now focusing on how Good Distribution Practices (GDP) can benefit your business in the pursuit of meeting some of the ISO 9001:2015 requirements. Implementing a GDP System does not automatically guarantee ISO 9001:2015 Certification Readiness. Still, as a set of processes and guidelines,…

How Good Manufacturing Practices (GMP) can help your business meet the requirements for ISO 9001 Certification
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How Good Manufacturing Practices (GMP) can help your business meet the requirements for ISO 9001 Certification

Has your business been implementing Good Manufacturing Practices (GMP)? If the answer is yes, know that beyond the obvious benefits you get from following these guidelines, there is an extra one that you might’ve overlooked: ISO 9001 Quality Management certification-readiness. The critical components of GMP relate directly to many elements of ISO 9001:2015 Quality Management…

ISO 14000 Family of Standards
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ISO 14000 Family of Standards

ISO 14001:2015 is a well known International Standard that any business can be certified to and it focuses on the organisation’s Environmental Management System. Benefits of implementing the requirements of this Standard in your business include: An Environmental Management System can be implemented by any business, and for it to be effective and efficient, a…

ISO 27000 Family of Standards
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ISO 27000 Family of Standards

Any business can be impacted by a lack of information security resulting in a breach of confidentiality, data corruption, or the loss of access to company data. The subsequent potential financial, reputational, and service delivery damage are immense. The majority of data breaches are caused by malicious or criminal attack1, so it’s unsurprising that businesses…

10 Ways to Improve your Business Cyber Security
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10 Ways to Improve your Business Cyber Security

Have you ever thought what would happen if your website got hacked? What about getting your sensitive company data leaked? Do you know if your business has strong cybersecurity mitigation plans to cope with the risks of remote working conditions? Within a short period, the COVID-19 Pandemic has pressured many industries to perform a large-scale…

Reducing Carbon Footprint – Environmental Objective or Good Investment?
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Reducing Carbon Footprint – Environmental Objective or Good Investment?

Is your business certified to ISO 14001 yet? Are you wondering whether your business environmental objectives are strong enough? Want to do more to minimise your company’s impact on the environment and reduce your carbon footprint, but not sure where to start and whether there’ll be financial benefits? We’ve put together some initiatives that can…

ISO 9001:2015: How to address Clause 8.3 Design without losing your mind
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ISO 9001:2015: How to address Clause 8.3 Design without losing your mind

If you’re building or upgrading your management system to meet the requirements of ISO 9001:2015 Quality Management Systems, in section 8 of the Standard you would have come across Clause “8.3 Design and development of products and services”. Does Clause 8.3 Design give you the shivers? Are you unsure whether the clause is applicable to…

ISO 9000 Family of Standards
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ISO 9000 Family of Standards

You’ve probably heard of ISO 9001:2015 – the Internationally-recognised Quality Management Systems Standard, but did you know that there’s an entire family of standards that support it? The ISO 9000 family is the world’s best-known quality management set of standards. Collectively, they form the basis of a framework for business continual improvement and operational excellence….

Concerned about data breaches?… See how implementing ISO 27001:2013 can help your business to be safe.
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Concerned about data breaches?… See how implementing ISO 27001:2013 can help your business to be safe.

The thing we are hearing more often from our clients is concern over the threat of data breaches, and confusion over their legal obligations when it comes to client information. But how can you protect your business’ data from this threat? There are tools and frameworks available that you can put in place to do…

Top 4 Benefits of Embracing Environmental Sustainability in Your Business
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Top 4 Benefits of Embracing Environmental Sustainability in Your Business

Climate change concerns and sustainability awareness are growing rapidly and more people are becoming environmentally-conscious. While this is great news, it also raises a red flag for businesses that haven’t yet addressed environmental matters. Recent research shows that people want brands that are engaged in environmentally sustainable initiatives. For example, in the UK and the…

What is Certification to ISO Standard(s) and how to get it?
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What is Certification to ISO Standard(s) and how to get it?

In short, this article will help you to understand the value that an ISO certification adds to your business, and also provide you with a free guide, where we share the process we’ve used to help hundreds of businesses to systemise their business, achieving certification, saving them time and increasing their profits […]