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Australians are living in the best labour market in 50 years, as suggested by Philip Lowe, governor of the Reserve Bank. According to the Financial Review, by the end of 2021 there were 13,242,000 Australians in paid work, with a record 366,100 jobs added in November alone. Since February this year, 2,000 new jobs were…
The storms and floods that hit New South Wales and Queensland in the first few months of 2022 resulted in ruined homes, businesses that were literally sunken and a clean-up bill expected to top $240 million in NSW alone, according to the Insurance Council of Australia. There’s no question we’re living in unprecedented weather conditions….
On 25 October 2022, a new version of ISO 27001 was published – ISO/IEC 27001:2022 Information security, cybersecurity and privacy protection — Information security management systems. Learn more about the standard update in this blog article. ISO Standards generally go through a review cycle every five to seven years. In March 2018, this process was…
Customer satisfaction has become much more than just a KPI – it’s an important, hard-to-copy, competitive advantage. After all, keeping customers happy means you’re not losing them to your competitors; at the same time, your clients may also become brand advocates, helping attract new customers via referrals (the power of word of mouth!). Still, many…
With the fresh air of the New Year comes that enthusiastic urge to set a new list of goals to be achieved over the next 12 months. For many businesses, it’s also an opportunity to solve once and for all recurring operational problems – even better if in time for the End of the Financial…
With restrictions around the Covid-19 pandemic easing in Australia and worldwide, many employers are left wondering if they should implement a vaccine mandate for their workers. Understanding the legality and good practices of doing so for those businesses that aren’t subject to a Public Health Order (PHO) can be challenging, but this article aims to…
Following up on our latest blog about Good Manufacturing Practices (GMP), we’re now focusing on how Good Distribution Practices (GDP) can benefit your business in the pursuit of meeting some of the ISO 9001:2015 requirements. Implementing a GDP System does not automatically guarantee ISO 9001:2015 Certification Readiness. Still, as a set of processes and guidelines,…
Has your business been implementing Good Manufacturing Practices (GMP)? If the answer is yes, know that beyond the obvious benefits you get from following these guidelines, there is an extra one that you might’ve overlooked: ISO 9001 Quality Management certification-readiness. The critical components of GMP relate directly to many elements of ISO 9001:2015 Quality Management…
The main ISO Management System Standards (e.g.: ISO 9001 for Quality Management, ISO 45001 for Safety Management, ISO 14001 for Environmental Management and ISO 27001 for Information Security Management) have many overlapping requirements and follow some common structures. Clauses 4, 5, and 6 are examples of this – they contain common requirements across these ISO…
Have you been thinking about ISO Certification for your business, but not sure about investing in it? Many organisations perceive ISO Certification(s) as a high investment. However, for many industries, ISO Certification is one of the mandatory criteria for tenders above designated project value thresholds, as well as for many government contracts. In addition, by…
So, you’re just getting started on your journey to achieving ISO Certification for your business, and come across Gap Analysis as the first step. First thought: is this really necessary? Well, you do need to know where you’re starting from, and that’s why a Gap Analysis is conducted. However, we’ve also come across many businesses…
Are you unsure why you should conduct regular Management Systems internal audits in your business? Have you achieved one or more ISO Certifications, and don’t understand the value of these internal audits? First and foremost, internal audits are a prerequisite for maintaining ISO Certification. But there’s more – internal audits are an excellent way to…
ISO 14001:2015 is a well known International Standard that any business can be certified to and it focuses on the organisation’s Environmental Management System. Benefits of implementing the requirements of this Standard in your business include: An Environmental Management System can be implemented by any business, and for it to be effective and efficient, a…
This is one of the most frequently asked questions by our prospective clients, and, although it’s not easy to explain, it’s one of the best things that can be done to run a successful high quality business. In this blog we’ll aim to clarify what it means to have an established and successfully implemented Management…
Achieving ISO Certification for your business is not an easy task. Anyone who has gone through this process before can relate to this, as it can be very demanding and time consuming. If you’re not familiar with the ISO Standard(s) and the Certification process, this process can require a huge learning curve and become a…
Any business can be impacted by a lack of information security resulting in a breach of confidentiality, data corruption, or the loss of access to company data. The subsequent potential financial, reputational, and service delivery damage are immense. The majority of data breaches are caused by malicious or criminal attack1, so it’s unsurprising that businesses…
Have you ever thought what would happen if your website got hacked? What about getting your sensitive company data leaked? Do you know if your business has strong cybersecurity mitigation plans to cope with the risks of remote working conditions? Within a short period, the COVID-19 Pandemic has pressured many industries to perform a large-scale…
Is your business certified to ISO 14001 yet? Are you wondering whether your business environmental objectives are strong enough? Want to do more to minimise your company’s impact on the environment and reduce your carbon footprint, but not sure where to start and whether there’ll be financial benefits? We’ve put together some initiatives that can…
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