Climate change is no longer a distant concern relegated to environmentalists — it’s now a pressing issue for businesses across all industries. The conversation around greenhouse gases, business carbon footprints, global warming, and their impact on our planet has been ongoing for decades, involving various stakeholders, from governments to small businesses. The adverse effects of…
In the dynamic landscape of today’s business environment, organisations worldwide are increasingly recognising the significance of achieving Certification to ISO Standards, informally referred to as ISO Certification. Whether it’s to enhance credibility, meet regulatory requirements, or foster a culture of continual improvement, the journey towards ISO Certification is a pivotal step for any forward-thinking business….
In the realm of business, the pursuit of quality remains a cornerstone for ensuring customer satisfaction, operational efficiency, and sustained success. Amidst this landscape, terms like Quality Management, Quality Assurance, and Quality Control often intertwine, blurring their distinctions. Although they might be used interchangeably sometimes, they are actually different things, and understanding their nuances becomes…
Have you been considering getting your business Certified to one or more ISO Management System Standards, but are not sure where to start? The Certification Process can undoubtedly seem complex and daunting. At the outset, many of our clients find themselves grappling with questions about whether their existing processes and documentation align with their chosen…
In the fast-paced realm of modern business, continual improvement is imperative for all organisations. Whether you run a startup business or large multinational organisation, there is no denying continual improvement to remain relevant and stay ahead. Amid intense competition, technological shifts, and economic uncertainties, thriving demands more than survival — it necessitates growth. Business growth…
Facing an ISO Certification audit failure can be disheartening for any business. The meticulous efforts invested in aligning processes, procedures, and practices with rigorous standards can sometimes fall short, leaving a palpable sense of disappointment in its wake. However, amidst the initial sting of failure lies an opportunity for evolution and transformation. Whether you failed…
The importance of protecting personal information cannot be understated, especially in a world where data breaches are on the rise. In Australia alone, the Office of the Australian Information Commissioner (OAIC) reported that there were 497 data breaches reported in the last quarter of 2022, a 26% increase from the previous quarter. These breaches resulted…
Occupational Health and Safety (OH&S) is a critical aspect of any organisation’s operations. Yet, shockingly, 2.78 million workers die every year due to work-related accidents or illnesses, according to the International Labour Organisation (ILO). In addition to this, the ILO estimates that there are around 317 million non-fatal work-related accidents and illnesses annually, with many…
A decade ago, donating to charity would seem enough for a company to check the “sustainability box”. Nowadays, it has become a much more complex initiative, with businesses facing increasing pressure and expectation to integrate environmental and social best practices into their operations. This movement is urged not only by alarming environmental devastation rates, but…
Every five years each ISO Standard goes through a review cycle in order to ensure they continue to reflect current industry best practices, or to determine if they require an update. For Information Security related standards, this has been especially important, so they’re kept up to date with the constantly evolving cyber threat landscape in…
In September 2015, the United Nations (UN) set an ambitious 15-year plan to address some of the most critical issues faced by the world. The Sustainable Development Goals (SDGs) are an action plan to enhance peace and prosperity, eradicate poverty, hunger and inequality, and ultimately protect the planet by 2030. The plan is globally recognised…
The storms and floods that hit New South Wales and Queensland in the first few months of 2022 resulted in ruined homes, businesses that were literally sunken and a clean-up bill expected to top $240 million in NSW alone, according to the Insurance Council of Australia. There’s no question we’re living in unprecedented weather conditions….
On 25 October 2022, a new version of ISO 27001 was published – ISO/IEC 27001:2022 Information security, cybersecurity and privacy protection — Information security management systems. Learn more about the standard update in this blog article. ISO Standards generally go through a review cycle every five to seven years. In March 2018, this process was…
Customer satisfaction has become much more than just a KPI – it’s an important, hard-to-copy, competitive advantage. After all, keeping customers happy means you’re not losing them to your competitors; at the same time, your clients may also become brand advocates, helping attract new customers via referrals (the power of word of mouth!). Still, many…
With the fresh air of the New Year comes that enthusiastic urge to set a new list of goals to be achieved over the next 12 months. For many businesses, it’s also an opportunity to solve once and for all recurring operational problems – even better if in time for the End of the Financial…
With restrictions around the Covid-19 pandemic easing in Australia and worldwide, many employers are left wondering if they should implement a vaccine mandate for their workers. Understanding the legality and good practices of doing so for those businesses that aren’t subject to a Public Health Order (PHO) can be challenging, but this article aims to…
Following up on our latest blog about Good Manufacturing Practices (GMP), we’re now focusing on how Good Distribution Practices (GDP) can benefit your business in the pursuit of meeting some of the ISO 9001:2015 requirements. Implementing a GDP System does not automatically guarantee ISO 9001:2015 Certification Readiness. Still, as a set of processes and guidelines,…
Has your business been implementing Good Manufacturing Practices (GMP)? If the answer is yes, know that beyond the obvious benefits you get from following these guidelines, there is an extra one that you might’ve overlooked: ISO 9001 Quality Management certification-readiness. The critical components of GMP relate directly to many elements of ISO 9001:2015 Quality Management…
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